Ashley Newman Photography

You planned everything perfectly and you are ready for family photos and then it happens- someone gets sick. I have three kids, I get it. I fact, I think we pass junk around in this house more than most (last year we had LICE and 3 sinus infections all at the same time…we have the pediatrician on speed dial, let’s be real).

So what do you do if this happens right before your family session and what can you expect?

• At the first signs of illness, please text, email or call me. I want everyone to feel 100% and forcing the session to happen just won’t do. Please touch base so we can work out a plan.

• Will I lose my deposit? Absolutely not! Sickness is unavoidable sometimes- it just happens. I will work hard to be as flexible as possible to make sure you still have an amazing session at a later date.

• What happens if it happens again? For special circumstances, I allow an additional cancellation and reschedules within the calendar year.

• What if the new date doesn’t work out? Your payment is non-refundable, so I promise to work hard with you to make sure you get a date that works for everyone. I do not overbook my calendar, so while I may not always have the date you prefer, I will always have additional options on weekdays and weekends near the date of your original session.

So it’s really that simple! Always check with your photographer to see what their policy is. It’s good to read your contract and know what you are signing up for. And know that I got your back when it comes to illness and making sure your family looks great!